We ship worldwide.
Packages are shipped out either from our England or Spain offices. We use the Postal Service to ship, and you will get your package through your official national postal service. All packages are are shipped with a tracking code and are insured against loss or damage.
Shipping times vary according to country or continent. Estimate 3-4 working days for Europe and 7-10 working days for the rest of the world. Shipping to certain countries (as Mexico and Chile) can take up to 30 days or even longer.
Our prices include free shipping but do not include possible custom taxes. We declare lower amounts to help you minimize any possible custom charges. Email us to ask about custom charges in your country and we will try to help you out.
Please check what payment options are accepted for each country.
Countries we ship to:
Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua and Barbuda Argentina Armenia Aruba Ascension Island Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Bouvet Island Brazil British Indian Ocean Territory Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Christmas Island Cocos (Keeling) Islands Colombia Comoros Democratic Republic of the Congo (Kinshasa) Congo Cook Islands Costa Rica Ivory Coast Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic East Timor Timor-Leste Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands Faroe Islands Fiji Finland France French Guiana French Metropolitan French Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Great Britain Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Heard and Mc Donald Islands Holy See Honduras Hong Kong Hungary Iceland India Indonesia Iran (Islamic Republic of) Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Korea Korea Kuwait Kyrgyzstan Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island Northern Mariana Islands Norway Oman Pakistan Palau Palestinian National Authority Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Island Poland Portugal Puerto Rico Qatar Reunion Island Romania Russian Federation Rwanda Saint Kitts and Nevis Saint Lucia Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Príncipe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Slovakia (Slovak Republic) Slovenia Solomon Islands Somalia South Africa South Georgia and South Sandwich Islands Spain Sri Lanka Saint Helena St. Pierre and Miquelon Sudan Suriname Svalbard and Jan Mayen Islands Swaziland Sweden Switzerland Syria Taiwan (Republic of China) Tajikistan Tanzania Thailand Tibet Timor-Leste (East Timor) Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States U.S. Minor Outlying Islands Uruguay Uzbekistan Vanuatu Vatican City State (Holy See) Venezuela Vietnam Virgin Islands Wallis and Futuna Islands Yemen Zaire Zambia Zimbabwe
We accept the following forms of payment:
All our products have a 2-year warranty. In case of inconvenience, please let us know.
If you receive a malfunctioning machine or it presents malfunction in the first 7 days of package reception, let us know inmediately and our company will cover all shipping expenses for you to return the machine and the shipping expenses to send you new machine. After the 7 days, client would have to cover shipping costs.
Our warranty is solely for malfunction. We do not offer a satisfaction warranty given that these machines are of personal/intimate use. Our company sells only 100% new machines. Some companies accept returns of used machines which they later put back on sale. We don´t.
If you get your product and change your mind, we can accept product back and reinmburse you the amount paid minus shipping expenses incurred. Product must not have been used and package in excellent/new condition with all manuals and accesories intact and within 7 days of having received machine.
What information do we collect?
We collect information from you only when you place an order.
When ordering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
; Solely to process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
How do we protect your information?
All transactions through credit card are processed through PayPal. Merchants do not access credit card details at any moment.All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into PayPal Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.